The second-hand marketplace Shoppers Share Anger Regarding Sizing Modifications

Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.

This online marketplace has altered its sizing categories for women's and children's garments without notifying all shoppers about the modification.

Social Media Reaction

Countless users and merchants are expressing on platforms stating that platform listings now display a different size category versus the original listing due to the recalibration.

The company said the new system was more in line with other platforms.

The platform has recommended to check their listings and adjust the sizing manually when needed, which has left users frustrated.

Measurement Approach Updates

Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.

User Accounts

Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.

Required Changes

A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".

"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.

Platform Context

The service features exceeding 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This represents another occasion where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update to its shipping options due to shopper criticism.

Jonathon Conner
Jonathon Conner

A digital strategist with over a decade of experience in IT consulting, specializing in cloud solutions and agile methodologies to drive innovation.